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Windsor Brokers Review

FXLORDS | Windsor Brokers Logo Review

Who are they?

Longevity is a good thing for any company, but for Forex brokers, it is extremely good since traders around the world already have enough doubts about any broker and the services they offer. Windsor Brokers have been around for over 25 years which definitely proves that they are in the business to stay. Their service is comprehensive, if not exciting, and you will always know that you are trading with a broker who has the experience and plenty of past and present clients serviced by the company.

They’re based in Limassol, Cyprus and are considered the biggest investment company on the island with a capital in excess of $40m and over 120 employees assisting thousands of clients to undertake hundreds of millions of dollars in trading volume each year.

The company has tenuous links to the Cyprus government as the current president worked as a lawyer for Windsor Brokers in its’ early days, which stresses on their credibility. They offer a wide range of instruments to trade – over seventy, and back it up with a comprehensive education package so that novice traders can feel comfortable working with them.

Review Overview

Compliance to Different Authoroties
Speed and Ease of Procedures
Platform Execution
Technology and Facilities
Customer Support and Offers

Acceptable

Regardless of any review or reputation they might have, they are one of the old and most successful brokers in the FX market.

User Rating: Be the first one !

How do they help me learn?

There are several ways in which Windsor Brokers help educate traders who are new to Forex as well as those more experienced. They provide access to a number of necessary tools to help in Forex trading. They include:

  • Comprehensive Video Tutorials – Windsor offer a range of video tutorials on different aspects of trading aimed at both beginners and experienced traders. Those tutorials include an explanation on how to use GWAZY, their simple trading platform, as well as tutorials on using MT4 and general training on how to trade, which is targeting beginners. They added advanced topics too including a few trading strategies and a good number of technical indicators interpretation and applications.
  • Tutorials on the Website – Windsor’s website has a wide range of explanations of the basics of Forex trading, whilst not expanded in great detail, it’s a good introduction for the novice trader. There’s also a glossary of terms and an expanded version too, they call it Windsorpedia.
  • Market Analysis – Available in two forms; a daily market analysis and webinars and commentary, you must register and subscribe to them to gain access.
  • Economic Calendar – Which is provided by almost all brokers. It is a calendar which details upcoming events that could impact the prices of traded instruments.
  • Trading Tools – An innovative set products that are free to for guests to access and use, which will help in calculating different values related to Forex Trading such as pips, pivot points, margins and profits. They’re easy to use and very helpful to the trader.
  • SAWA – This is Windsor’s social trading network which helps trader learn more by monitoring active trades, sharing tips and advice, as well as following expert members of the network.

How is the clients support service in general?

Windsor has a good reputation for customer support which is offered through various channels. They have Live Chat available 24/5 where the response time, whilst not instant, it is certainly acceptable. For less urgent matters they have a “Call Back Request” facility where you email details of your query and a member of staff calls you back. Assistance is available in many of the major languages and the website is available in Arabic, Hindi, Russian, Greek, English and Chinese. Indications are that the staff are well-informed and helpful. On a negative note, their website is very slow.

What does the industry say?

Windsor have received numerous awards in their time, mostly from organizations who follow the Forex trading sector in the Middle East. 25 years is a long time in the Forex industry, and their longevity shows their ability to satisfy their clients. However, feedback from traders shows that their order execution is not the best when compared with other brokers.

How safe is my money?

Windsor Brokers are very well regulated coming under the umbrella of the Financial Conduct Authority in the UK as well as CySEC in Cyprus. They claim capitalization of $40m and a reserve cushion of 30% which is reassuring. Clients’ funds are separated from company funds and are protected under the Investor Deposit Guarantee scheme and the Investor Compensation Fund.

What platforms does Windsor Brokers offer?

Windsor offer two trading platforms; GWAZY which is a simple to use web-based platform. It has all features required by trader to execute his order. It has a simple layout which easy to navigate between balance, history, reports and other information needed. Windsor Brokers offers MT4 as well. Of course, their platforms are available for mobile use too.

What about their trading conditions?

When you learn about Windsor Brokers and their history then execute trades on their platform, you will be rather surprised than pleased. Windsor Broker legal documents doesn’t guarantee slippage won’t happen, but they indicate that the broker will do its best to minimize losses to the trader. Like most brokers, Margin calls are set at 100% across the board but unfortunately with stop outs varying between 50% on Micro accounts and 10% on Executive, Standard or Mini accounts. Leverage can be from 1:100 to 1:500 on mini accounts. Rollover/Swap fee is charged on all accounts except Micro and Islamic accounts being heavily involved in the Middle East market.
Depending on the type of account, a trader can minimize or eliminate re-quotes, usually by accepting a wider spread, which is not acceptable from an ethical point of view since it will lead to the belief that the dealing desk will mis-quote the client as long as he is not paying a higher mark up to Windsor Brokers. However, feedback has always reported that Windsor Brokers’ execution is below average. Reviews also indicated that the broker doesn’t honor the Take Profit and Stop Loss orders. Many of the account types offered by Windsor are EA facilitated.

How much will it cost me?

Depending on the account type, Windsor brokers offer fixed or variable spreads. The spread can be as little as 0.8 for EUR/USD or USD/JPN, 1.2 for USD/GBP and other major pairs. Minimum spreads are quoted for periods of normal trading and will widen during volatility and illiquid trading conditions. Fixed spreads are set higher, and their Dynamic STP account has a mark up.
Higher level services such as “Sawa” and “GWAZY” are charged fees based on the type of account you hold, as well as the size and frequency of your trades.
Depositing funds can be done via a variety of methods including bank wire, credit card, Skrill or cash transfer including Western Union. Although differing charges apply depending on the deposit method, the funds will not be available for trading the same day. All funds are converted into US$ and you may lose out a little on the exchange rate.

Any special deals?

With Windsor’s 25th anniversary having just passed, they are running a draw based purely on registrations which will enable 25 people to win 25kg of silver. They also run trading competitions regularly with prizes of funds added to your account. The current competition is for $2000 for the best performance on the GWAZY platform demo account.

The bottom line

Windsor Brokers may not seem that exciting when compared to the new boys in the market but their history speaks for itself in terms of reliability and sustainability. There are a few problems regarding execution, which should be addressed by their management, because it can be taken against them and the other excellent services they offer.
The company is strong with a good pedigree and offers one of the widest ranges of instruments to trade. They’re good for the novice as well as professional and will do their best to service clients at any time. Everything about their image is kind of old fashioned, but many would prefer safe and boring over flash and fleeting. Windsor Brokers is certainly one of the most respected brokers of all time. They should be on anyone’s list who is considering Forex trading.

About Razi Hammouda

Razi’s professional experience was gained over the course of more than a decade working with leading Forex market makers in the Middle East, Asia and Europe where he learned about trading, financial instruments and global markets. Being exposed to the wide range of skills he acquired along the years, he continued to develop his trading strategies and further improving his track record in Forex trading. He used innovative business development strategies to find FXLORDS, helping it to rapidly become a major provider of education and trading tools to the successful trader. He is an enthusiastic individual, motivated by challenge and renowned for pushing the limits, always looking to gain some more experience and help as much as possible along the way.

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